Electronic Security Operations Coordinator

About the role

i2G Systems specializes in advanced physical electronic security and life safety solutions, including surveillance, access control, intrusion detection systems, biometrics, fence sensors, radars, ground sensors, and anti-drone technologies. The Operations Coordinator supports the Field Operations Manager and Project Managers by coordinating project functions from award to completion, ensuring smooth project execution prior to mobilization.

This dynamic role requires a self-starter who thrives on tackling challenges and driving results. The Operations Coordinator assists with administrative tasks, event planning, liaison participation, and project walks, while maintaining accurate records, scheduling, and timekeeping.

Responsibilities

• Support BMO quote generation, site survey, and sub pricing.
• Review BMO quotes and verify pending projects are ready for kickoff meetings.
• Engage resources for kickoff meetings and schedule internal kickoffs with PM, Ops, Engineering, and Sales.
• Ensure tasks are assigned and input into tracking software; update project notes with critical items from kickoff checklists.
• Coordinate post-award site surveys and customer kickoffs as needed.
• Drive engineering, PM, Purchaser, and assigned tasks to completion; escalate past-due items to Operations management.
• Assist with ODC items such as rentals and validate material completion for early mobilization.
• Coordinate mobilizations with sites, subcontractors, and ODC providers; confirm resource readiness one week prior.
• Hand over task tracking to PM upon mobilization and assist with customer kickoff.
• Support the change order process by coordinating engineering, subs, and other stakeholders.
• Monitor PM deliverables and drive them to completion.
• Audit labor assignments to ensure proper job allocation.
• Remind PMs of billing milestones and monthly billing updates.
• Drive project closeout tasks, ensuring documentation and final billing (including change orders) are complete.
• Compile lessons learned from PMs and assist Operations in preparing responses.
• Provide support to Business Development, Sales, and other departments as needed.
• Perform other duties as required by the company.

Requirements

• Proficiency in Microsoft Office applications (Outlook, Word, Excel, etc.).
• Ability to creatively and resourcefully solve uncommon challenges.
• Strong organizational skills, time management, and attention to detail.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-focused with a commitment to client satisfaction.

About the company

i2G Systems delivers cutting-edge physical electronic security and life safety solutions, specializing in enterprise technology integrations for high-security industries and large-scale facilities. The company is backed by a strategic investment from Kastle Systems, further strengthening its leadership in the sector.

Learn more about i2G Systems | Read about the partnership with Kastle Systems