Electronic Security Operations Coordinator

About the role

The Operations Coordinator provides support to the Field Operations Manager and Project Managers at each regional office for coordination of project functions from the moment of award to the completion of the project. The position is responsible for many aspects of the project execution process prior to mobilization.

Responsibilities

• Support BMO quote generation/site survey/sub pricing
• Verify pending projects are ready for project kickoff meetings
• Engage resources for kickoff meetings
• Schedule internal kickoff with PM, Ops, Engineering, Sales and assist in ensuring tasks are assigned and input into tracking software
• Update project notes with critical items from kickoff checklist
• Engage with PM to coordinate post award site survey/customer kickoff (as needed)
• Drive engineering, PM, Purchaser, and others assigned task to completion
• Escalate past due items to Operations management
• Assist with ODC items such as rentals
• Validate material completion or partial receipt for early mobilization
• Assist PM to coordinate mobilizations (work with site, subcontractor, ODC provider, etc.)
• Confirm readiness of all resources 1 week prior to mobilization
• Hand over all task tracking etc. to PM upon mobilization
• Assist PM with customer kickoff
• Support change order process as needed from PM (coordinate and drive engineering, subs, etc.)
• Check on deliverables that PM is responsible for providing
• Drive them to completion
• Confirm labor is properly being assigned to jobs (audit function)
• Remind PMs of billing milestones as well as monthly billing updates
• Drive project closeout tasks (Ensure PM are closing out the project and they are documenting the project closeout)
• Ensure that final billing is complete and encompasses all change orders etc.
• Compile lesson learned from all PMs and assist Operations prepare response
• Provides support to Business Development, Sales, and other departments, as needed, with guidance from Operations management
• Other needs as required by the company

Qualifications

• Skills/experience using Microsoft Office applications including Outlook, Word, Excel, etc.
• Ability to be creative and resourceful in obtaining solutions to uncommon applications
• Ability to effectively work independently and in a team atmosphere
• Strong organization skills, time management, and attention to detail
• Proficient verbal and written communications skills
• Ability to manage multiple priorities within a fast-paced environment
• Customer focus and a strong commitment to client satisfaction