Economic Assistance Benefits Specialist

About the role

This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/.

Responsibilities

• Assesses and analyzes current life circumstances and financial capabilities to provide assistance and services to low income individuals and their families.
• Interviews, counsels, and identifies available resources for low income individuals and their families.
• Verifies collateral information and determines eligibility for multiple social service programs.
• Responds to public inquiries regarding social services and benefits.
• Interprets rules, regulations, and policies to ensure appropriate benefits and services are provided.

Requirements

• A bachelor's degree in social science, behavioral science, or other human service-related fields, business administration, public administration, education, or public health, and/or experience in health care administration, finance, accounting, or insurance is preferred.
• Entry level knowledge and abilities may be acquired through any combination of training and/or experience that will enable the incumbent to possess the required knowledge, skills and abilities.

Qualifications

• Communicate effectively and efficiently.
• Successfully plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines.
• Demonstrate compassion, respect, courtesy and tact when interacting with others.
• Display confidence and innovation despite adversity.
• Establish and maintain effective and collaborative working relationships with stakeholders.
• Understand concepts related to client confidentiality.
• Have the ability to comprehend, interpret and apply policies, procedures, laws and regulations.
• Prepare clear and concise documentation, reports and correspondence that reflect relevant facts.
• Assume initiative with minimal supervision.

Skills

• A highly motivated and experienced person with a passion for serving the public and displays a high level of effort and commitment towards completing assignments and goals.
• A compassionate individual who listens attentively to others and clearly conveys information and ideas.
• A dependable and organized individual who effectively plans and organizes work activities.
• A person who is dedicated and who will represent the Department of Social Service with integrity and enthusiasm.
• An individual who works cooperatively with others and promotes a friendly work climate in order to achieve shared goals.

Benefits

• $0 premium employee health insurance option plus eleven paid holidays.
• Generous vacation and sick leave accrual.
• Dental, vision, and other insurance options.
• Retail benefits.

Pay

$24.77 hourly, depending on qualifications.

Schedule

Full-Time 40 Hours Weekly.