Economic Assistance Benefits Specialist

About the role

The Department of Social Services (DSS) at the Division of Economic Assistance in Sioux Falls, SD, seeks a highly motivated and experienced individual to provide assistance and services to low-income individuals and their families.

Responsibilities

• Assess and analyze current life circumstances and financial capabilities to provide assistance and services.
• Interview, counsel, and identify available resources for clients.
• Obtain records, verify collateral information, and determine eligibility for multiple social service programs.
• Respond to public inquiries regarding social services and benefits.
• Interpret rules, regulations, and policies to ensure appropriate benefits and services are provided.
• Prepare clear and concise documentation, reports, and correspondence reflecting relevant facts.

Requirements

• A bachelor's degree in social science, behavioral science, or other human service-related fields, business administration, public administration, education, or public health, and/or experience in health care administration, finance, accounting, or insurance is preferred.
• Entry-level knowledge and abilities may be acquired through any combination of training and/or experience.
• Effective communication, planning, organizing, and prioritizing work activities.
• Comprehend, interpret, and apply policies, procedures, laws, and regulations.
• Establish and maintain effective and collaborative working relationships with stakeholders.
• Understand concepts related to client confidentiality.

Qualifications

• Passionate about serving the public.
• Compassionate and attentive listener.
• Dependable and organized.
• Dedicated and enthusiastic.
• Works cooperatively with others.

Skills

• Effective communication and efficiency.
• Confidence and innovation despite adversity.
• Initiative with minimal supervision.

Benefits

Includes $0 premium employee health insurance option, eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. The State of South Dakota offers a retirement benefit under SDRS for this position.

Pay

$24.77 hourly, depending on qualifications.

Schedule

Details to be determined.

Additional Requirements

To be considered, please attach your resume. This position is eligible for Veterans' Preference per ARSD 55:10:02:08. Successful applicants will be required to undergo a background investigation, drug screening, and abuse and neglect screening. Offers of employment are conditional upon successful completion of these requirements.