Economic Assistance Benefits Specialist

About the role

The Department of Social Services (DSS) seeks to hire a highly motivated and experienced individual with a passion for serving the public. This position assesses and analyzes current life circumstances and financial capabilities to provide assistance and services to low-income individuals and their families.

Responsibilities

• Interviews, counsels, and identifies available resources for low-income individuals and their families.
• Verifies collateral information and determines eligibility for multiple social service programs.
• Responds to public inquiries regarding social services and benefits.
• Interprets rules, regulations, and policies to ensure appropriate benefits and services are provided.
• Works cooperatively with others to achieve shared goals.

Requirements

• A bachelor's degree in social science, behavioral science, or other human service-related fields, business administration, public administration, education, or public health, and/or experience in health care administration, finance, accounting, or insurance is preferred.
• Entry-level knowledge and abilities may be acquired through any combination of training and/or experience.
• Effective communication, planning, organizing, and prioritizing work activities.
• Compassion, respect, courtesy, and tact when interacting with others.
• Confidence and innovation despite adversity.
• Establishing and maintaining effective and collaborative working relationships with stakeholders.
• Understanding concepts related to client confidentiality.
• Comprehending, interpreting, and applying policies, procedures, laws, and regulations.
• Preparing clear and concise documentation, reports, and correspondence.
• Assuming initiative with minimal supervision.

Qualifications

• Strong work ethic.
• Comprehension of critical thinking and problem-solving techniques.

Skills

• Effective communication and efficiency.
• Planning and organizing work activities.
• Adjusting to multiple demands and prioritizing tasks.
• Confidence and innovation despite adversity.
• Establishing and maintaining effective and collaborative working relationships.
• Understanding concepts related to client confidentiality.
• Comprehending, interpreting, and applying policies, procedures, laws, and regulations.
• Preparing clear and concise documentation, reports, and correspondence.
• Assuming initiative with minimal supervision.

Benefits

• $0 premium employee health insurance option.
• Ten paid holidays.
• Generous vacation and sick leave accrual.
• Dental, vision, and other insurance options.
• Retirement benefits.
• This position is a member of Class A retirement under SDRS.

Pay

$24.77 hourly, depending on qualifications.

Schedule

N/A