Driver Part-Time - Paratransit – Metro QC

Job Details

Employees will regularly be scheduled to work less than thirty (30) hours per week.

Knowledge And Experience

• 3 years verifiable Driving record
• High School Diploma or equivalent required
• Must have a valid IL driver license
• Must have clean driving record – DMV printout required
• Must have stable work history

Skills

• Excellent customer service skills
• Able to read, write and speak English
• Able to make adaptive decisions handling unexpected situations
• Able to communicate effectively
• Able to follow directions
• Able to show up on time and be dependable
• Able to work in an ever changing environment
• Able to show patience and understanding

Key Accountabilities

• Customer Service
• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, ect.
• Safety
• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers while providing either curb to curb or door to door service
• Able to correctly use all electronic technology after training has been provided
• Operation
• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Perform other duties as assigned

Physical Demands And Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions. All roles may entail, to varying extents, the following physical demands: Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces; Exposure to both extreme heat and cold; Exposure to loud noises, fumes, and airborne particles; In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including: Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day. Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle. Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery. Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.