Donor / Medical Records Manager

Major Duties And Responsibilities

• Manage of donor eligibility and donor record review team, identifying and addressing deficiencies, and ensuring timely completion of corrections.
• Oversee the review and completion of partner agency pending lists, ensuring timely communication on aged donor records and key performance metrics.
• Oversee chart disposition and ensure monthly chart metrics and goals by staff.
• Collaborate effectively with external agencies, maintaining strong communication regarding pending records and compliance.

Qualifications

• Education: Bachelor's degree in a health-related field or equivalent experience in quality system management within an OPO (Organ Procurement Organization) or medical records management.
• Experience: Minimum of 5 years with medical records and 2 years leading staff.
• Licenses/Certifications: CQIA (Certified Quality Improvement Associate) or equivalent; CPTC (Certified Procurement Transplant Coordinator), CTBS (Certified Tissue Bank Specialist), or CEBT (Certified Eye Bank Technician) preferred.
• Skills: Proficiency in Microsoft Office (Word, PowerPoint, Excel). Strong communication, decision-making, and leadership skills.