Documentation Management System Processor

Every day, our unwavering commitment to quality and the delivery of safe, effective products to patients guides everything we do. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the customer first. Whether you are engaged in development, maintenance, compliance, or analysis through research programs, your contribution has a direct impact on patients. As a member of the Global Supply division, you will play a crucial role in improving patients' lives while working at Pfizer.

About the role

In this role, you will:

• Prepare and review essential documentation, including GMP, GLP, and GCP manuals.
• Create procedure manuals, quality control manuals, engineering documents, manufacturing instructions, and change authorizations in compliance with company policies and regulations.
• Implement documentation systems, propose change control processes, and coordinate the review of procedures and forms.
• Provide input on quality control procedures and R&D documentation.
• Enter and maintain critical information in change control and document control databases such as QTS, PDocs, and GDMS.
• Compile and review data from various business areas and systems, using software to generate reports, statistics, timelines, tables, graphs, correspondence, and presentations.
• Maintain metrics for key quality performance indicators at the site.
• Perform routine audits, monitor files, and create and review data-rich documents to support investigations and validation activities.
• Ensure compliance with SOPs for Change Control and Documentation, utilizing systems like rDocs, HPI, AS400, and SAP for cross-references and control implementation of product documentation.
• Manage personal time, professional development, and workflow, assist less-experienced colleagues, track resources, provide detailed reports, and work independently under general supervision, completing tasks and sharing knowledge within the work group.

Requirements

Minimum Requirements:

• High School Diploma or GED with at least 4 years of experience
• Proficient computer entry and database management skills
• Demonstrated hands-on experience with Microsoft Products such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with documentation systems and quality control procedures

Preferred Requirements:

• Strong reading comprehension and proofreading skills
• Experience with change control and document control databases such as QTS, PDocs, and GDMS
• Knowledge of Good Manufacturing Practices, Good Laboratory Practices (GLP), and Good Clinical Practices (GCP)
• Ability to adapt to changing priorities and work under pressure
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Physical/Mental Requirements

• Must be able to read and understand required documentation.
• Satisfactory performance and attendance are required.
• Subject to frequent interruptions of normal routine activities.
• Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention.
• Ability to stand for 1 hour at a time, sit for 2 to 3 hours at a time.
• Require working in an office setting where sitting and computer usage would be typical.

Schedule

• Work Location Assignment: On Premise
• Requires regular onsite attendance
• Must have the ability to work effectively under strict deadlines
• Able and willing to work beyond office hours which may include weekends and holidays

Pay

The salary for this position ranges from $23.40 to $39.01 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company’s policies.

Benefits

We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include:

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage

Relocation assistance may be available based on business needs and/or eligibility.