Document Imaging Clerk

Key Responsibilities

• Oversight and assistance with day-to-day administrative functions of Program Support Center (PSC) in areas of logistics, office supplies, data gathering, researching information, preparing reports
• Develop and maintain Excel spreadsheets for ongoing projects and tracking
• Cook with internal staff to complete Child Care Checks
• Respond personally or redirect inquiries to the appropriate office for response
• Create and update postal labels and ship fingerprint cards and required documents to applicants
• Enter Special Agency Checks into internal database
• Organize and verify closed cases ensuring completeness prior to filing
• Review, categorize, and process emails in resource mailboxes
• Cook with leadership and peers to provide training as needed
• Create and present PowerPoint presentations
• Provide general information and guidance in response to various inquiries from HHS, external customers, case managers, and the public
• Create and update Standard Operating Procedures

Qualifications

• One (1) year of office experience
• High school diploma or equivalent
• Working knowledge of Microsoft Office products
• Must be a US citizen or green-card holder
• Must be able to obtain and maintain a High-Risk Public Trust investigation
• Possess excellent typing abilities and the skill to prepare documents accurately with minimal errors
• Possess excellent verbal and communication skills
• Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision
• Able to multi-task, pay close attention to detail
• Ability to professionally interact with customers, colleagues and members at all levels