Document and Mailroom Coordinator

Key Responsibilities

• Manage all incoming and outgoing mail and packages, including courier deliveries and pick-ups
• Prepare and process outgoing mail and assist with returned or unclaimed mail
• Collect, sort, prepare, and scan documents
• Label and enter documents into the system, ensuring accuracy and quality
• Perform post-scanning quality checks and file original records
• Secure and properly dispose of confidential documents
• Print and scan checks for deposit for Escrow and Commission teams
• Print Garnishment and SEP checks
• Maintain relationships with courier services (UPS, USPS, FedEx)
• Track mail and UPS invoicing using Excel
• Order and maintain office supplies and stockroom inventory
• Replace toner in printers and copiers and manage service requests with equipment vendors
• Provide coverage for other business service functions as needed
• Maintain a clean desk policy and secure environment

Qualifications

• High School diploma required
• 1–2 years of experience in a similar role
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to learn new software quickly
• Strong organizational and communication skills with keen attention to detail
• Comfortable with light physical activity, including lifting to 25 lbs. occasionally
• Regular, predictable attendance is essential
• Positive attitude and commitment to delivering premier service

Benefits

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups