Divisional Manager, Home Medical Equipment

Position Purpose

The HME Divisional Manager provides leadership and operational oversight for Home Medical Equipment (HME) services at assigned MercyOne site(s). This role ensures efficient, cost-effective, and patient-centered operations through strategic planning, budgeting, staffing, compliance, and performance management. The HME Divisional Manager fosters a supportive environment for colleague growth and development, while aligning departmental goals with MercyOne’s mission and values.

What You Will Do

• Demonstrates and promotes MercyOne’s mission, core values, and caring principles.
• Leads HME operations, including financial oversight, staff performance, and professional development.
• Collaborate with Regional Director and other HME Managers to align strategies and improve services across MercyOne.
• Develops and implements policies, goals, and action plans to improve clinical and operational performance.
• Facilitates change management and build consensus on complex issues.
• Apply leadership skills to resolve operational challenges and drive team engagement.
• Improves service quality and effectiveness through strategic direction and oversight.
• Safeguards efficient use of financial and human resources.
• Maintains compliance with all relevant laws, regulations, and organizational policies.
• Promotes MercyOne HME positively and empowers staff to meet customer needs.

Minimum Qualifications

• Minimum 5 years of leadership experience in HME.
• Strong knowledge of Home Medical Equipment (HME) products, services, and reimbursement guidelines.
• Bachelor’s degree in health or business-related field preferred.
• Clinical background preferred.
• Proven ability to lead change, improve performance, and manage complex operations.
• Skilled in coaching, mentoring, and team development.
• Excellent communication, presentation, and organizational skills.
• Strong analytical and problem-solving abilities.
• Comfortable working in a collaborative, shared leadership environment.
• Advanced business and project management skills to drive strategic initiatives.