Divisional Manager, Home Medical Equipment

About the Role

This position is a 100% on-site role requiring travel between Waterloo, Mason City, and Des Moines.

Responsibilities

• Demonstrates and promotes MercyOne’s mission, core values, and caring principles.
• Leads HME operations, including financial oversight, staff performance, and professional development.
• Collaborates with Regional Director and other HME Managers to align strategies and improve services across MercyOne.
• Develops and implements policies, goals, and action plans to improve clinical and operational performance.
• Facilitates change management and builds consensus on complex issues.
• Applies leadership skills to resolve operational challenges and drive team engagement.
• Improves service quality and effectiveness through strategic direction and oversight.
• Ensures efficient use of financial and human resources.
• Monitors budgets, analyzes variances, and identifies growth opportunities.
• Maintains compliance with all relevant laws, regulations, and organizational policies.
• Promotes MercyOne HME positively and empowers staff to meet customer needs.
• Performs other duties as assigned by the Regional Director HME or VP.

Requirements

• Minimum 5 years of leadership experience in HME.
• Strong knowledge of Home Medical Equipment (HME) products, services, and reimbursement guidelines.
• Bachelor’s degree in health or business-related field preferred.
• Clinical background preferred.
• Proven ability to lead change, improve performance, and manage complex operations.
• Skilled in coaching, mentoring, and team development.
• Excellent communication, presentation, and organizational skills.
• Strong analytical and problem-solving abilities.
• Comfortable working in a collaborative, shared leadership environment.
• Advanced business and project management skills to drive strategic initiatives.

Schedule

Full Time / Days

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.