Manager - Home Medical Equipment

Avera Home Medical Equipment-Marshall Worker Type Regular Work Shift Primarily days with possible weekends/evenings/holidays (United States of America)

About the role

A Home Medical Equipment (HME)/Durable Medical Equipment (DME) Branch Manager oversees daily operational, financial, and personnel activities at a local branch, ensuring regulatory compliance, profitability, and high-quality patient care. They manage equipment inventory, staff training, and referral relationships, focusing on efficient delivery of home respiratory and medical equipment.

Responsibilities

• Oversee daily on site branch operations, including inventory control, equipment maintenance, and patient delivery logistics.
• Hire, train, and evaluate staff to ensure all required competencies are achieved and maintained.
• Ensure ongoing learning and annual competencies are met.
• Proactively identify and resolve operational issues and develop improved methods to enhance efficiency and productivity.
• Collaborate with the Avera@Home HME leadership team on annual budget preparation, including revenue and expense projections.
• Build and maintain strong relationships with referral sources, physicians, and health systems to support growth and retention.
• Partner with the leadership team to ensure consistent implementation of policies, procedures, protocols, and standard work, driving ongoing efficiency and cost reduction efforts.
• Monitor branch KPIs, manages profit and loss (P&L), and executes strategies to improve profitability.
• Ensure full compliance with Medicare, Medicaid, private insurance, FDA, DOT, JCAHO, HQAA, and all other applicable federal, state, and local regulations.
• Participate in state, regional, and national industry activities while fostering collaborative relationships across the Avera@Home HME network.
• Demonstrate strong leadership and communication skills in all interactions.

Requirements

• The individual must be able to work the hours specified.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Qualifications

• Required Education, License/Certification, Or Work Experience: Bachelor's from a college or university; 2 or more years of DME/HME related experience or an equivalent combination of education and experience.
• Drivers License - Licensing Board: A valid driver's license and that the employee is insurable by Avera Health automobile liability insurance carrier.

Skills

Strong leadership and communication skills in all interactions.

Benefits

You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Up to 5% employer matching contribution for retirement
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.