Director, Technical PMO

About the role

The Director, Technical Program Management (Quality PM) is a key leadership role within Dexcom’s Global Quality organization. Reporting directly to the SVP, Quality, this role is responsible for leading a portfolio of complex, enterprise-level programs that strengthen Dexcom’s Quality systems, regulatory compliance, and product excellence across the enterprise.

Responsibilities

• Drive execution of critical quality and compliance initiatives, ensuring programs are delivered with discipline, predictability, and alignment to regulatory requirements.
• Partner closely with Quality, Regulatory Affairs, Operations, R&D, and Supply Chain to implement system improvements, drive remediation efforts, and enable scalable quality processes that support Dexcom’s global growth.
• Lead a portfolio of high-impact, cross-functional programs within the Quality organization.
• Drive execution of initiatives related to quality systems, compliance, remediation, and continuous improvement.
• Ensure programs are delivered on time, within scope, and aligned with regulatory requirements.
• Establish clear program plans, milestones, risks, and dependencies across stakeholders.
• Provide clear and concise project communication to senior leadership during Management Reviews or other venues.
• Partner with Quality and Regulatory teams to execute programs related to: Quality Management System (QMS) enhancements, audit readiness and remediation (FDA, ISO, global health authorities), CAPA and compliance-driven initiatives, post-market surveillance and complaint handling improvement.
• Implement program governance frameworks, including reporting cadence, stage gates, and executive updates.
• Provide visibility into program health, risks, resource needs, and trade-offs.
• Support prioritization and alignment of initiatives with Quality and enterprise priorities.
• Drive accountability across stakeholders for execution and outcomes.
• Partner closely with R&D, Operations, Supply Chain, Regulatory Affairs, and IT to ensure seamless execution of enterprise-wide quality programs.
• Facilitate alignment across functions with competing priorities (e.g., speed, compliance, and cost).
• Serve as a key integrator across product lifecycle and operational processes.
• Apply best practices in program management appropriate for regulated environments.
• Identify and drive opportunities to improve execution rigor, efficiency, and predictability.
• Lead post-program reviews and lessons learned, translating insights into improved practices.
• Support the evolution of Quality project management capability within the organization.
• Define and track KPIs and metrics for program execution and quality outcomes.
• Provide data-driven insights to leadership on progress, risks, and impact.
• Achieve clear linkage between program delivery and business and compliance outcomes.

Requirements

• PMP or equivalent program management certification preferred.
• 12–15+ years of experience in technical program management, quality, or operations in a regulated industry.
• Proven track record leading complex, cross-functional programs in medical device, pharmaceutical, or biotech environments.
• Experience driving initiatives related to: Quality systems (QMS), regulatory compliance and audits, CAPA and remediation programs.
• Strong understanding of FDA regulations, ISO standards (e.g., ISO 13485), and design controls.
• Demonstrated ability to influence and drive execution in a matrixed global organization.
• Leadership Profile: Strong execution leader with a bias for results and accountability; Ability to operate effectively in ambiguous, high-stakes environments; Excellent stakeholder management and cross-functional influence skills; Data-driven and detail-oriented with strong problem-solving capability; High integrity and commitment to quality and compliance excellence.

Qualifications

• Typically requires a Bachelor’s degree with 15+ years of industry experience.
• 9+ years of successful management.
• Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
• If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available.
• Ask about our Flex workplace option.
• Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Benefits

• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Pay

$181,000.00 - $301,600.00