Director, IT PMO

About the role

The Director of the IT Project Management Office (IT PMO) leads the IT PMO, providing delivery and governance of technology and data-driven projects across the Company. The role ensures project delivery quality, cost management, and policy compliance across all IT portfolios.

Responsibilities

• Overall responsibility for PMO management and delivery quality of IT portfolio projects, including project and change management, project budget management, and policy compliance.
• Accountable for operational and financial results of PMO.
• Manage stakeholder relationships, positioning IT as a trusted advisor across client portfolios.
• Meet commitments to internal clients and delivers initiatives to support Company objectives, IT priorities, and functional goals.
• Provides strategic direction, coaches and mentors project management staff.
• Leadership: Recruit, retain and develop strong management team that assumes ownership and responsibility for each of their areas and personnel.
• Provide oversight for contract PMO resources, System Integrators, and other vendor partners involved in delivery IT projects.
• Set clear objectives and expectations for PMO and manage team performance accordingly.
• Maintain awareness and knowledge of contemporary project management methodology, and provide suitable interpretation to Executive and Senior Leadership, Directors, Managers and pertinent associates within the organization.
• Contribute to the evaluation and development of overall IT strategy and performance with SVP and IT Leadership Team.

Requirements

Education: B.A. or B.S. required. MBA preferred.

Licenses/Certification/Registration: Project Management Professional (PMP) preferred but not required.

Experience: Senior PMO leadership role in mid/large sized retail organization or 2+ years at Director+ level in Management Consulting, including consulting project management experience for Retail clients.

Experience across multiple retail technology portfolios (Stores, Supply Chain, Merchandising, Corporate, Infrastructure, Cyber).

Extensive management experience of teams with 5+ employees.

Proven ability to drive the “Customer Experience” and continuously deliver results.

Experienced with PMO KPIs and reporting.

Experienced applying Change Management frameworks (e.g., ADKAR/Prosci, Kotter’s, Lewin’s).

Skills and Abilities

• Ability to operate well in fast-paced, collaborative environment.
• Able to manage through ambiguity, making timely and effective business decisions.
• Ability to provide leadership and manage across a rapidly changing culture.
• Highly developed communication skills, appropriate across audiences all levels of the Company.
• Highly organized.
• Excellent problem-solving.
• Strong balance of technical and business aptitude and comprehension.
• Experienced with configuration and usage of project management tools (e.g., Service Now SPM, Smartsheet, MS Project, Jira).

Benefits

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Min-Mid $135,000.00 - $175,000.00

Posting Number: R103159

Location: New Jersey-Edgewater Park

Address: 4287 Route 130 S

Zip Code: 08010

Pay Rate: Salaried

Career Site Category: Corporate

Position Category: Information Technology

Job Type: Full-Time

Remote Type: Hybrid

Evergreen: No