Director Supply Chain Operations Strategy

About the Company

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work, and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry-leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.

About the Role

As a key member of the Supply Chain Strategy team, this role will develop program and resource plans based on strategic priorities, including projects to drive improvements in cost, quality, and delivery. It acts as the central focus for project management coordination, including centralized tracking and reporting, and course-corrects project teams as needed to maintain on-time deliverables. This position has the authority to make overall Project Management assignments across members of the organization.

The role will have a significant direct and indirect impact on the entire Supply Chain organization, including operations, distribution, procurement, S&OP, and logistics, with an overall financial impact on an over $2.5B business.

Responsibilities

• Leads execution of strategic projects, setting program management routines and bringing focus to the team on the activities required to deliver on planned benefits.
• Directs program activities to ensure high-quality results within defined time, meeting operation standards and budget schedules.
• Collaborates with business leaders and the executive team to develop the end-to-end approach and evaluation of strategic initiatives.
• Drives optimization of end-to-end processes: operations, order management, demand planning, S&OP, inventory planning, warehouse operations, carrier management, and service level improvement by improving cross-functional collaboration and coordination.
• Prioritizes and deploys internal resources to support the supply chain organization vision and deliver desired business outcomes.
• Champions the "Key Performance Indicator" processes and accountability.
• Supports cross-functional areas by assisting in the establishment of definitions, measurements, and tracking for key strategic and operational initiatives from the point of adoption to completion.
• Supports departmental leaders to align strategic objectives across the organization.
• Develops, maintains, and grows an organizational KPI dashboard that manages risk and identifies/tracks quantifiable opportunities.
• Identifies and implements KPIs to measure supply chain performance against critical value drivers.
• Refines, implements, and executes standardized processes across the end-to-end Supply Chain.
• Oversees balancing of supply and demand to optimize customer experience, costs, and inventory.
• Continually looks for ways to transform our business using talent, data, processes, and technology as vehicles for value creation.

Requirements

• Bachelor’s degree in Supply Chain, Engineering, Business, or related field with 10+ years of experience, or equivalent.
• 5+ years of experience in supply chain leadership.
• Experience working in a heavily matrixed organization.
• Direct experience leading strategic change initiatives in a corporate environment (e.g., merger integration, supply chain transformation, business process engineering).
• Broad business acumen to interact with senior-level general management.
• Ability to travel up to 30%.

Preferred Qualifications

• Six Sigma Black Belt certification / Lean Manufacturing Practices / CI background.
• Experience in a multi-site Supply Chain organization, ideally for a major corporation in a process-related industry such as furniture production.
• Strong analytical capability/understanding of end-to-end supply chain.
• Deep understanding of supply chain technology/tools.

Work Environment

Operates in a professional office environment as well as within a manufacturing environment. Subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes. Subject to both environmental conditions: activities occur inside and outside. Subject to noise: there is sufficient noise to cause worker to shout in order to be heard above the ambient noise level.

• Often required to sit, use repetitive hand motion, hear, listen, talk, stand, walk, bend, stoop, climb stairs, and lift up to 10 pounds.
• Seldom required to climb ladders, kneel, squat, crouch, balance, reach overhead, pull, push, and lift up to 20, 30, or 40 pounds.

Benefits

Benefit offerings to employees and their families include:

• Medical, Vision, Dental, and Basic Life Insurance.
• Available 401k retirement plan with company match of up to 6%.
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire, and either personal time (non-exempt only) or state-mandated sick time.

If this role requires travel/driving, candidates must meet the qualifications noted in the company’s Driver Management Program.