Director Supply Chain Operations

About the role

Provides leadership and direction for all activities involved in receiving and distribution of supplies, services, and capital equipment for the Parkland Health System.

Minimum Specifications

Education

• Bachelor's degree in Business Administration or related field.

Experience

• Seven years of supervisory experience in supply chain management.
• Experience working in an automated distribution facility or retail inventory control environment.
• Healthcare experience highly preferred.

Skills or Special Abilities

• Effective supervisory skills.
• Experience with purchasing operations and bidding procurement concepts.
• Working knowledge of integrated computer network hardware and software applications.
• Ability to participate and provide leadership in interdepartmental project groups.
• Ability to formulate and implement detailed plans.
• Working knowledge of industry technologies.
• Ability to perform unit-based cost analysis.
• Experience in establishing KPIs and tracking performance on set goals.

Responsibilities

• Provides excellent service to all customers, striving to exceed expectations and ensure continuous improvement of Parkland's customer-focused environment.
• Demonstrates courtesy, compassion, respect, and communicates positively and professionally with all customers.
• Contributes to teamwork and harmonious working relationships.
• Manages offsite Supply Chain Distribution Center (SCDC), implementing perpetual inventories via INFOR to support all Parkland facilities.
• Identifies and integrates new areas into the SCDC for appropriate management of non-managed inventory (Respiratory, Dietary, EVS, Disaster Management, IT Store, OTM, etc.).
• Ensures proper inventory levels are maintained at the SCDC for accurate and timely delivery of supplies to the main campus and other Parkland facilities.
• Develops and implements strategies to maximize the effectiveness of the logistics and distribution process at all Parkland facilities, including oversight of Parkland's JIT/LUM/BUM distribution program.
• Oversees installation and maintenance of a new remote inventory control system, evaluation and implementation of supply cabinet, and other technologies designed to reduce costs and improve data integrity.
• Develops tools and techniques to optimize inventory levels and inventory management.
• Works with the Director of Value Analysis to identify and analyze standardization and utilization opportunities.
• Implements processes to ensure standardization decisions are implemented in a timely manner with minimal disruption to patient care activities.
• Provides leadership and direction to various outsourced functions including forms and printing and mail services.
• Continually evaluates the performance of vendors providing these services and the cost effectiveness of the service.
• Identifies and implements industry best practices that result in continual improvement in the department's operations.
• Develops internal and external benchmarks and prepares periodic reports on the department's achievements and improvements.
• Interfaces with all Parkland facilities and assists them in cost-effectively satisfying their supply, service, and support needs.
• Effectively communicates material service strategies and elicits support and assistance in implementing those strategies.
• Creates a customer-focused work environment that attracts and retains high-caliber employees.
• Coaches and mentors employees to obtain superior performance; monitors and evaluates employee performance with fairness, compassion, and respect.
• Develops policies and procedures that maximize the efficiency and effectiveness of the department.
• Ensures all proper internal controls are in place to safeguard the assets of the system and satisfy internal and external regulatory requirements.
• Develops, monitors, and revises annual goals, budgets, and objectives for Distribution, Print Shop, and Mailroom to support the mission and objectives of Parkland.
• Serves on committees as needed to further the advancement and integration of products and services consistent with Parkland's financial and customer service objectives.

Job Accountabilities

• Identifies and analyzes the design of jobs, work processes, workflows, etc., and implements appropriate changes to improve effectiveness, productivity, and efficiency.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
• Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.
• Develops and monitors annual budgets that ensure the department has the necessary funds to carry out established goals and objectives.
• Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
• Selects, trains, schedules, motivates, supervises, and evaluates employees; makes recommendations for disciplinary actions up to and including termination.
• Ensures assigned employees receive opportunities to further their knowledge.