Director, Respiratory Patient Experience & Access Marketing Lead

About the role

For our client, we are seeking a Director, Respiratory Patient Experience & Access Marketing Lead to join the team of a leader in the Pharmaceuticals & Biotech space. This leader will shape the patient experience and access marketing strategy for a respiratory portfolio, ensuring brand planning reflects the realities of patient support, payer dynamics, and access barriers. The role will bring together cross-functional partners to design future-state patient and HCP journeys, prioritize portfolio needs, and turn insights into practical service requirements. It is a highly collaborative leadership opportunity focused on improving how patients and healthcare providers experience the portfolio while supporting broader commercial objectives.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Lead the patient experience strategy for the respiratory portfolio
• Integrate patient support priorities into brand strategy and planning
• Design future-state patient and HCP journeys for the respiratory portfolio
• Chair the monthly portfolio journey council to review performance and manage improvements
• Govern intake and prioritization of portfolio requests and assess their value
• Use insights to identify unmet needs and recommend improvements
• Collaborate with capability leaders to translate portfolio needs into service requirements

Qualifications

• Doctorate degree with 4 years of relevant experience, or a Master's degree with 8 years, or a Bachelor's degree with 10 years
• At least 4 years of experience managing people or leading teams and projects
• Advanced degree in business, marketing, healthcare, or a related field preferred
• Experience in patient access, access marketing, or brand marketing in healthcare
• Strong understanding of U.S. payer dynamics and patient access barriers

Benefits

• Comprehensive medical, dental, and vision coverage
• Retirement and savings plan with generous company contributions
• Discretionary annual bonus program or sales-based incentive plan for field sales
• Stock-based long-term incentives
• Award-winning time-off plans and flexible work models

Pay

$199,390 – $269,763 annually