Director of Solution Architects
About the role
We’re looking for a Director of Solution Architects who can ignite sales teams, craft winning commercial strategies, and help organisations break free from overpriced enterprise software support. In this high impact role, you’ll operate as both a strategic leader and a hands-on enabler, shaping how we sell, how we win, and how we scale success across global markets. You’ll sit at the intersection of sales leadership, presales excellence, and commercial strategy, driving consistency, capability, and performance across the organisation. Expect to influence complex deals, elevate team capability, and help customers rethink how they manage enterprise software support. If you’re ready to lead the future of presales and sales enablement, this role is for you!
What you’ll be doing
Partnering with sales to shape deals, deliver standout demos, analyse client environments, and design winning SAP, Oracle, PeopleSoft, and Managed Services solutions
Owning technical accuracy, competitive positioning, and seamless handovers while ensuring every opportunity is set up for commercial and delivery success
Defining strategy, establishing operating rhythms, and embedding best practice selling across global teams
Leading, coaching, and growing presales and sales enablement talent through structured onboarding, continuous training, and competency frameworks
Connecting sales, marketing, product, delivery, and customer success to ensure unified messaging, smooth processes, and powerful go-to-market execution
Analysing win rates, cycle times, CRM insights, and market trends to sharpen strategy, improve efficiency, and influence decision-making at senior levels
Balancing hands-on client delivery with leadership of enablement strategy, ensuring readiness, consistency, and measurable uplift in sales effectiveness
What we’re looking for
Proven experience in pre-sales, sales enablement, or technical sales leadership within enterprise technology
Strong knowledge of SAP and Oracle ecosystems, ideally including PeopleSoft, cloud, or managed services
A confident and engaging communicator with exceptional presentation and stakeholder management skills
Commercial acumen with the ability to align technical solutions to business outcomes
A collaborative leader who thrives on coaching teams, improving performance, and driving growth
Energy, ambition, and a passion for transforming the way enterprise support is delivered.
Interview process
Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps
Benefits and perks
Competitive Salary
Medical, Dental, and Vision coverage
401K retirement savings plan
Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
Employee Development – A personalized competency framework with training opportunities to advance your career
Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose
About Support Revolution
We help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!
Note
Note: Support Revolution does not accept unsolicited CVs from agencies.