Director of Sales-Sheraton Philadelphia Airport

About the Role

The Director of Sales administers, directs, manages, and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers. While reporting directly to the General Manager, the Director will interface with the Regional Sales and Marketing Manager to assist in directing the Sales and Marketing function at the property.

Responsibilities

• Develop sales strategies for the property, including targeted market segments, rate management, solicitation procedures, and advertising.
• Develop a realistic annual marketing plan and forecast with monthly reviews to update and modify as required by market conditions.
• Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
• Establish and execute an effective outside sales program.
• Direct internal servicing of groups.
• Act in concert with the hotel management team and property General Manager.
• Train all sales and marketing staff, holding them accountable to actionable results.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all interactions; promote courtesy, good will, and a positive attitude.
• Perform any reasonable request as assigned or directed by the General Manager.

Requirements

• Strong business communication and presentation skills, both verbal and written.
• 3 years of proven hotel sales experience, demonstrating creative thinking and results-driven leadership skills.
• High work ethic and self-initiative.
• Strong computer skills in Microsoft Suite.
• Some travel may be required.
• Regular attendance according to established guidelines.
• Ability to work varying schedules to reflect the business needs of the property.
• Basic computational ability.
• Focus and ability to maintain attention to tasks and complete work assignments on time despite frequent interruptions.
• Ability to maintain excellent relationships with staff and preserve staff and guest confidentiality at all times.
• Ability to participate in, and at times lead, departmental and/or hotel team meetings.

This job description is not an exhaustive list of all job functions. Other duties may be assigned as needed.