Director of Marketing + Communications

About the Role

The Central Texas Food Bank (CTFB) is the largest hunger-relief organization in Central Texas and a proud member of the Feeding America network. The Director of Marketing + Communications (DMC) leads the Central Texas Food Bank's integrated Marketing + Communications Department by translating the organization's strategic priorities into coordinated communications, marketing, and creative initiatives that strengthen the organization's reputation, build public trust, and inspire action.

Responsibilities

• Brand Leadership: Translate the organization's voice, vision, and strategic priorities into consistent messaging, executive communications, brand governance, and public-facing communications.
• Department Leadership & Integration: Lead the Marketing + Communications Department by establishing priorities, developing team members, managing performance, fostering collaboration, and ensuring Communications, Marketing, Creative Services, and Digital Content operate as one integrated function.
• Marketing & Communications Planning: Develop, execute, and evaluate annual marketing and communications plans that align with organizational priorities.
• Media Relations & Crisis Communications: Lead proactive media relations and, in partnership with the CEO, oversee crisis communications planning to strengthen the organization's reputation, increase public awareness, and ensure timely, accurate communication during routine and emergency situations.
• Cross-Functional Partnership: Collaborate with executive leadership and departments across the organization to align communications and marketing efforts with strategic initiatives, organizational priorities, fundraising, advocacy, and community engagement.
• Budget & Vendor Management: Develop and manage the department budget while overseeing agency, consultant, and vendor relationships to ensure quality, fiscal responsibility, and alignment with organizational expectations.
• Performance Measurement & Continuous Improvement: Establish department performance measures, evaluate marketing and communications effectiveness, and use data and insights to continuously improve strategies, operations, and organizational impact.
• Organizational Alignment: Model and reinforce the Central Texas Food Bank's values of Service, Integrity, Dignity, Collaboration, and Innovation while fostering a culture of accountability, collaboration, and continuous improvement.

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field; master's degree preferred.
• Minimum of eight (8) years of progressively responsible leadership experience in marketing, communications, public relations, or a related field, including responsibility for integrated communications, brand management, media relations, and organizational communications.
• Minimum of five (5) years leading teams, including hiring, coaching, performance management, and developing high-performing professionals.
• Demonstrated experience translating organizational priorities into integrated marketing and communications plans that advance strategic objectives and organizational reputation.
• Strong understanding of integrated marketing, communications, digital strategy, brand management, audience engagement, analytics, and performance measurement.
• Exceptional leadership, project management, and organizational skills with the ability to establish priorities, manage multiple initiatives, and lead teams in a fast-paced environment.
• Exceptional written and verbal communication skills, including demonstrated proficiency in Associated Press (AP) style, executive-level writing, editing, and presentation development.
• Proficiency with digital communications platforms, website content management systems, project management software, Microsoft Office, and marketing technologies.

Working Conditions

Hours of Operation: Monday-Friday, 8:00 a.m. – 5:00 p.m., with occasional weekends, evenings, or emergency response. This position is a hybrid role that requires office presence three days a week, with remote work acceptable for two days per week on a consistent schedule. Travel may be required throughout the 21-county service area, including same-day trips and occasional overnight travel.

Benefits

• Medical, dental, and vision plans
• Company paid short- and long-term disability insurance plus employee life insurance
• 403b retirement plan plus up to 5% matching contribution after one year of service
• Telemedicine for physical and mental health
• Employee assistance program
• Paid time off including paid holidays
• Outdoor seating area with a garden view and on-site gym (Austin)

CTFB is designated as a Texas Mother-Friendly Workplace and a Best Place for Working Parents, offering a family-friendly environment with flexibility to grow your career, build your network, and develop your talents.