Director of Intake Fulltime
Houston Behavioral Healthcare Hospital · Houston, TX · 2 mo ago
On-siteHealthcareFull-time
Responsibilities
- Ensures proper communication and follow up is made throughout the admissions and assessment process i.e. pre-certification, on-call doctor notification, administration is notified of problems or significant events
- Accomplishes department objectives by selecting, orienting, and training, supervising staff; organizing and monitoring their work process and performance
- Ensures a comprehensive assessment to patients seeking treatment for psychiatric disorders
- Completes initial assessment on patients seeking treatment
- Supervises staff in responding to all inquiries for services via phone, fax or walk-ins
- Responds to all incoming inquiries within established timelines
- Interprets treatment to patient and family to ensure understanding of treatment options
- Refers and triages patients to other sources of treatment when appropriate
- Affords and develops team skills in assessment, patient and family interaction and overall therapeutic care
- Collects, monitors and reports service performance data as required to hospital quality program
Requirements
- Licensure/Certification: Registered Nurse, BSN required or Masters Degree preferred; Licenses - Texas Licensed RN BSN, or Therapist (LCSW, or LMSW), Masters Required; Current CPR Certification; Satori Certification within 30 days of hire.
- Knowledge and Skills: Knowledge of applicable State and Federal regulations, HIPAA and Joint Commission standards; Knowledge of milieu management; Knowledge of appropriate clinical assessment, diagnoses, & interventions with patients; Knowledge of EMTALA and crisis intervention; Knowledge of DSM; Prefer four (4) years of progressive experience in intake/admissions; experience in management level positions in Behavioral Health and 1+ years in supervisory or management providing direct clinical care; Must have experience in interviewing, and conflict-resolution skills, and provide director level oversight of strategic planning, organization growth, and budget management; Excellent Leadership skills; Strong communication skills; both written and verbal; Team player; Strong analytical and crisis intervention skills; Time Management; Flexible
Benefits
- Medical
- Vision and Dental
- Tickets At Work
- 401-K
- STD/LTD