Director of HR

About the role

The Director of HR will lead and scale the HR function across three distinct branches: the San Francisco corporate headquarters, the South SF Fulfillment Center, and the distributed stylist network. Reporting directly to the CEO, this role requires a strategic, hands-on approach to manage HR systems, performance, and cultural alignment.

Responsibilities

• Be a thought partner to the CEO and leadership team on organizational design, workforce planning, and talent development.

• Build data-driven performance management, growth frameworks, and compensation benchmarking to retain top talent.

• Standardize HR workflows that keep corporate teams aligned and moving quickly.

• Oversee HR for the fulfillment team, including overseeing labor and capacity planning, regular floor presence, and employee relations.

• Evolve HR systems and processes for the distributed stylist network, focusing on retention and engagement.

Requirements

• A track record heading up HR for an hourly, distributed, or multi-site workforce.

• Retail, logistics, fulfillment, hospitality, or marketplace backgrounds are beneficial.

• 8+ years of experience in HR.

• Experience managing across diverse, multi-location setups (e.g., logistics/fulfillment environments).

• Deep, current knowledge of California employment law, especially as it applies to hourly, onsite, and operational teams.

• Proven experience managing, developing, and holding HR team members accountable.

• Bilingual (English & Spanish) is a plus.

Qualifications

• Strategic and hands-on approach to HR management.

• High judgment, a strong bias for action, and an ownership mentality.

• Systems thinker with a focus on repeatability and process-driven solutions.

• Obsession with detail and quality in all aspects of HR management.

Skills

• Strong understanding of California employment laws.

• Experience managing a multi-site or multi-location workforce.

• Excellent communication and interpersonal skills.

• Ability to navigate complex HR issues with empathy and professionalism.

Benefits

Short Story offers competitive salary, meaningful equity, and comprehensive benefits. The company is committed to providing a work environment free of discrimination and harassment for all employees and applicants.

Pay

$180K - $210K

Schedule

This role is 100% onsite, based at the South SF warehouse and the San Francisco HQ (about 20 minutes apart).