Director of HR

About the role

The Director of HR will lead and scale the HR function across three distinct branches: the corporate HQ, the South SF Fulfillment Center, and the distributed stylist network. Reporting directly to the CEO, this role requires a strategic, hands-on approach to HR management.

Responsibilities

• Be a thought partner to the CEO and leadership team on organizational design, workforce planning, and talent development.

• Build data-driven performance management, growth frameworks, and compensation benchmarking to retain top talent.

• Standardize HR workflows that keep corporate teams aligned and moving quickly.

• Oversee HR for the fulfillment team, including overseeing labor and capacity planning, regular floor presence, and employee relations.

• Evolve HR systems and processes for the distributed stylist network, focusing on retention and engagement.

Requirements

• A track record heading up HR for an hourly, distributed, or multi-site workforce.

• Retail, logistics, fulfillment, hospitality, or marketplace backgrounds are relevant.

• 8+ years of experience in HR.

• Experience managing across diverse, multi-location setups is a major plus.

• Deep, current knowledge of California employment law, especially as it applies to hourly, onsite, and operational teams.

• Proven experience managing, developing, and holding HR team members accountable.

• Bilingual (English & Spanish) is a plus.

Qualifications

• Corporate HQ (Product, Engineering, Marketing, Finance): Strategic Partnership, Performance Systems, Process & Alignment.

• Fulfillment Center Operations (South San Francisco): Labor & Capacity Planning, Floor Presence, Employee Relations.

• Styling (Distributed Stylist Network): Scaling, Retention and Engagement.

Skills

• Rigorous and Hands-On: Make tough calls and get your hands dirty.

• High Judgment and Ownership: Prioritize effectively, take initiative, and own your decisions.

• A Systems Thinker: Design repeatable tools and routines to streamline HR processes.

• Obsession with Detail: Ensure quality, clarity, and effective communication in all aspects of HR.

Benefits

Short Story offers a competitive salary range of $180K - $210K, along with meaningful equity and comprehensive benefits. We are committed to providing an equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants.

Pay

$180K - $210K

Schedule

100% onsite at the South SF warehouse and HQ (about 20 minutes apart).