Director of Cloud Operations

The Director of Cloud Operations role is a remote leadership opportunity based in the United States. This position offers the chance to lead strategic and operational initiatives within a fast-paced technology environment, focusing on efficiency, scalability, and business performance.

Commensurate with experience

• Lead the management of customer, partner, and vendor contracts throughout their full lifecycle: including negotiation, renewal, compliance tracking, and documentation.
• Collaborate with legal, finance, and delivery teams: to support contract strategy, reduce risks, and ensure contractual obligations are fulfilled.
• Review and analyze monthly financial performance: including P&L reporting, forecasts, budget-to-actual analysis, and operational metrics.
• Provide executive-level analysis, recommendations, and operational insights: to support strategic planning and business decisions.
• Develop and maintain strong relationships with vendors and strategic partners: while evaluating performance and identifying opportunities for increased value.
• Ensure vendor and partner capabilities align with organizational objectives and operational priorities:
• Improve business processes across delivery, sales, and back-office functions: by implementing scalable frameworks, KPIs, and communication practices.
• Support leadership teams: with resource planning, operational coordination, and initiatives that enable continued growth.

Requirements

• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related discipline; MBA or equivalent experience preferred.
• 7+ years of experience in business operations, strategic operations, or related leadership roles, including at least 3 years within a professional services environment.
• Proven expertise in contract management, financial reporting, revenue operations, and vendor or partner relationship management.
• Strong analytical skills with the ability to interpret financial data, identify trends, and develop actionable recommendations.
• Excellent communication, organizational, and stakeholder management abilities.
• Experience leading initiatives in remote-first or distributed team environments.
• Background in technology, cybersecurity, consulting, or government-focused professional services is highly valued.
• Familiarity with compliance-driven environments such as FedRAMP, SOC 2, ISO frameworks, or similar standards is preferred.

Benefits

• Competitive salary range of approximately $170,000-$180,000, depending on skills, experience, education, certifications, and other qualifications.
• Fully remote work flexibility.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) matching program.
• Paid time off and company holidays.
• Short-term disability, long-term disability, and life insurance coverage.
• Referral bonus opportunities.
• Opportunity to influence operational strategy within a technology-focused organization.