Director of Business Solutions (Construction)

Grow With Us at Gothic Landscape

At Gothic Landscape, we are about delivering extraordinary customer service and building authentic relationshipsnot only with our clients but with our teams. With ingenuity, vision, and dedication, we transform landscapes into the places people play, work, and live. As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do and who makes it all possible. Together, we create something unique that keeps on growing year after year.

About the role

This position will be based in either Riverside, CA or Phoenix, AZ, depending on the candidates location

Responsibilities

• Align Gothic's construction operating processes with technology systems across all geographies
• Document workflows in and between material take-off, estimating, billing, job costing, scheduling, procurement, safety, work orders, and project execution
• Identify inefficiencies, friction points, duplication, or lack of standardization and propose process improvements
• Evaluate, configure, and implement construction technology solutions
• Translate operational needs into clear business and system requirements
• Support vendor evaluation and selection for new tools and platforms
• Facilitate cross-functional workshops and maintain a structured feedback loop
• Develop training materials and deliver both in-person and virtual training
• Monitor post-implementation adoption and use feedback to drive iterative improvements
• Support the rollout and reinforcement of performance metrics tied to process improvements and technology adoption
• Validate system outputs and troubleshoot issues tied to workflow or data dependencies

Qualifications

• Minimum 7+ years in the construction industry, preferably with direct field experience
• Broad exposure to construction back-office functions such as estimating, billing, procurement, job costing, scheduling, and safety
• Strong ability to analyze complex construction workflows and identify process improvement opportunities across multiple regions and teams
• Ability to interpret construction KPIs, operational reports, variances, and trends
• Proven experience documenting and optimizing workflows
• Experience in process mapping tools (Visio, Lucidchart, etc.)
• Understanding of ERP systems, construction management platforms, and key back-office functions
• Hands-on experience with construction technology platforms (e.g., Sage 300 CRM/CMS, Procore, Viewpoint, CMiC, HeavyJob, B2W, etc.)
• Bachelor’s degree in construction management, Engineering, Accounting, Information Systems, or related field

Skills

• Workflow Improvement Experience
• Implementation Expertise
• Technology Knowledge and Curiosity

Benefits and Salary

• Medical, dental, and vision insurance
• FSA and FSA Dependent Care
• 401(k)
• Salary range of $135,000 to $150,000
• Paid Sick Time
• 9 Paid Holidays
• Paid Vacation