Director of Business Development

About the role

The Director of Business Development is responsible for business development, client relations, and client support for the Real Estate Management and Ryan Building Services group in multiple regions.

Responsibilities

• Takes a lead role in creation and successful implementation of a client relationship plan with a focus on client satisfaction.
• Anticipates and creates opportunities for new business and sources of revenue.
• Develops internal (development, REM team, etc.) and external relationships (property owners, brokers, tenants) to support growth of REM/RBS.
• Represents Ryan in trade organizations and in the community.
• Identify and contact potential clients to establish rapport and determine opportunities.
• Ability to successfully negotiate and close management agreement transactions with clients and prospects.
• Ensure team members understand what is expected of them and hold them accountable for performance, provide regular feedback and have development conversations, delegate appropriate tasks and provide timely and meaningful recognition.
• Assists SVP with the creation and implementation of the corporate budget.
• Creatively and proactively achieves fees consistent with the corporate budget.
• Develop quotes, scope and fees for new business.
• Responsible for revenue generation for specified regions.
• Coordinates the portfolio implementation of the client relationship with a focus on expanded business opportunities with each client.
• Works to bridge gaps between leasing, tenant improvement and completion and occupancy.
• Portfolio and Market Knowledge - Understands the market demands and develops knowledge of the current portfolio of clients, including growth opportunities and upcoming portfolio changes.
• Strategic Planning – Identify performance gaps that are keeping the property from leading the market; Work with local REM leaders to develop a Business Plan to achieve desired outcomes.
• Leasing Oversight – Along with local REM leaders, provide clients with strategic insights for renewal and new leasing strategies to maximize value.
• Collective Insight – Understand and promote Ryan’s unique end-to-end service expertise that provides superior services and outcomes.
• Flexibility and versatility – Ensure that clients and prospects are delivered custom solutions for their needs.

Requirements

• Bachelor’s degree preferably in Business, Economics or Real Estate.
• Completion of two professional certifications such as CCIM, CPM, RPA.
• Minimum 15 years experience working as a property manager/asset manager in a real estate management or property management firm.
• Ability to foster successful client relationships to facilitate the continued growth of business.
• Demonstrated development of a solid working relationship with the brokerage community to assure optimal exposure.
• Understanding of the asset market to be competent in assessment of new opportunities.
• High level of emotional intelligence and self-awareness.
• Ability to influence and negotiate with others.
• Demonstrated resilience in dealing with difficult situations.
• Excellent computer and financial analysis skills.

Benefits

• Competitive Salary
• Medical, Dental and Vision Benefits
• Retail and Savings Benefits
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Short-Term and Long-Term Disability
• Education Assistance
• Paid Time Off (PTO)
• Employee Assistance and Wellness Programs
• Parenting Benefits
• Employee Discount Programs
• Pet insurance
• Ryan Foundation – charitable matching funds
• Paid Time for Volunteer Events

Pay

The base pay range is $145,000 - $180,000 per year. The base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.

Schedule

Position requires verification of employment to work in the U.S.