Director, Customer Partner, Incentive, Healthcare

Location: Remote – US-based candidates only, no visa sponsorship available.

About the Role

This role will lead technical initiatives focused on scalable systems, platform reliability, and meaningful business transformation. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.

Responsibilities

• Develop innovative account strategies for growth and retention
• Identify and initiate new opportunities to broaden service scope
• Ensure contract renewals and customer satisfaction are maintained
• Oversee account P&L to ensure compliance and integrity
• Establish and nurture relationships with C-suite executives
• Coordinate with sales teams for cohesive account management
• Leverage industry insights to deliver superior solutions

Qualifications

• 5+ years in account P&L management with full sales process oversight
• Experience in the healthcare sector
• Strong understanding of business and technology trends
• Demonstrated capability in revenue growth and risk management
• Empathetic relationship-building skills
• Consultative mindset with the ability to articulate business value
• Adaptable to a fast-paced, evolving organizational structure

Pay

$161,520 – $290,760 annually

Benefits

• Comprehensive medical and dental coverage
• Disability and retirement benefits
• Paid leave and time off
• Participation in discretionary annual bonus program based on performance
• Opportunity for hands-on experience and certifications
• Flexibility in career growth and specialization opportunities