Director, Customer Partner Incentive Financial Services

About the role

In this high-impact leadership role, you are the strategic architect of the relationship with Kyndryl’s most significant customers. You will build deep, trusted connections with C-suite executives, bringing the full power of Kyndryl’s global expertise to solve complex business challenges and shape the future of our consulting practice.

Responsibilities

• Drive Growth and Profitability
  • Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
  • Proactively generate new opportunities and expand existing work into larger scopes and new capabilities.
  • Maximize renewals by selling new offerings while minimizing erosion to ensure account growth.
  • Own the account P&L, ensuring customer satisfaction, integrity, and compliance.
• Build Strategic Connections
  • Cultivate and maintain deep connections with top-level decision-makers.
  • Collaborate with sales team members to ensure seamless management from prospecting to closing.
  • Build a strong go-to-market pipeline with partners to drive new deals.
  • Leverage industry expertise to provide innovative solutions and position Kyndryl as a leader.
• Deliver Excellence
  • Identify and qualify new opportunities to deliver bespoke services tailored to each customer’s unique needs.
  • Maintain a stellar reputation by ensuring account excellence and integrity in all actions.
  • Use creativity and expertise to transform the future of account management.

Requirements

• 5+ years of experience running account P&L.
• Deep knowledge of business and technology trends and industry best practices.
• 7+ years of experience managing the sales process end-to-end.
• Proven experience with revenue growth, cost management, profitability, trends, and risks.
• Open-minded and empathetic approach in customer relationships.

Qualifications

• Bachelor's degree or Master’s degree (preferred).
• Sales experience in technical solutions (preferred).

Benefits

• Competitive salary and comprehensive benefits package, including medical, dental, disability, and retirement benefits.
• Paid leave and paid time off.
• Discretionary annual bonus program based on performance (or sales commission plan for eligible roles).
• Access to employee learning programs and certifications (Microsoft, Google, Amazon, Skillsoft, and more).
• Company-wide volunteering and giving platform to support non-profit organizations.
• Dynamic and inclusive work environment with opportunities for professional growth and development.

Pay

The compensation range for this full-time position in the U.S. is $159,240 to $286,560, with variations based on geography, job-related skills, and experience. Specific ranges for select locations:

• California: $175,080 to $343,920
• Colorado: $159,240 to $286,560
• New York City: $191,040 to $343,920
• Connecticut/New Jersey: $159,240 to $343,920
• Washington: $175,080 to $315,240
• Washington DC: $175,080 to $315,240

Compensation for part-time roles will be adjusted appropriately. The pay or salary range will not fall below any applicable state, city, or local minimum wage requirement.