Director, Customer Partner, Financial Services - Incentive

About the role

Your role is to redefine what’s possible for Kyndryl’s most significant customers. As the strategic architect of these relationships, you drive growth and profitability, build strategic connections, and lead with industry expertise to deliver excellence.

Responsibilities

• Drive Growth and Profitability
• Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
• Proactively expand scope to generate new opportunities and expand existing work into larger scopes and new capabilities.
• Maximize renewals by focusing on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
• Own the P&L, ensuring customer satisfaction, integrity, and account compliance.
• Build Strategic Connections
• Cultivate executive alliances and create, maintain, and develop deep connections with top-level decision-makers.
• Orchestrate the team to collaborate with sales team members for a seamless management process from prospecting to closing.
• Partner for scale by building a strong go-to-market pipeline with partners to join forces and conquer new deals.
• Lead with industry expertise to provide innovative solutions that position Kyndryl as a leader.
• Deliver Excellence
• Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
• Maintain a stellar reputation by going above and beyond to ensure account excellence and maintain total integrity in everything you do.
• Transform the future of account management using your creativity and expertise.

Requirements

• Minimum of 5+ years' experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• Minimum of 7+ years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• An open-minded and empathetic approach in relationships with customers

Preferred Skills and Experience

• Bachelor's degree or Master’s degree
• Sales experience in technical solutions

What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and inclusive work environment
• The chance to work with a leading global IT services company

Compensation

The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience.

Benefits

• Medical and dental coverage
• Disability
• Retirement benefits
• Paid leave
• Paid time off

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.