Director, Client Leadership

PRIMARY RESPONSIBILITIES

• Client Leadership: Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
• Business Planning: Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
• Strategic Planning: Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Team Management: Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
• Project Oversight: Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights.
• Financial Management: With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
• Business Development: Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
• Market Insights: Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

QUALIFICATIONS

• Education & Experience: Bachelor’s degree in advertising, marketing, business, or related field; Minimum 8 years experience in the CPG industry with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience; CPG food experience preferred.
• Strong business acumen; Proven team leader with experience managing teams of 2 or more individuals.
• Skills: Analytical rigor combined with creative problem-solving skills; Strong strategic and conceptual thinking skills; Proven ability to lead and inspire; Sound decision-making skills with a bias for action; Excellent verbal, written, presentation, management, listening, and interpersonal skills; Strong attention to detail; Dynamic personality able to effectively engage and influence a variety of audiences; Passionate about business and dissatisfaction with the status quo – always thinking of ways to improve and grow the business.