Director, Client Leadership

Primary Responsibilities

• Serve as one of the primary points of contact between clients and Mars United Commerce.
• Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
• Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
• Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
• Ensure work is delivered on time, within budget, and to the highest quality standards.
• Ensure the company product includes future-forward thinking anchored in business strategy and insights.
• With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
• Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
• Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Qualifications

• Bachelor’s degree in advertising, marketing, business, or related field.
• Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience.
• CPG food experience preferred.
• Strong business acumen.
• Proven team leader with experience managing teams of 2 or more individuals.

Skills

• Analytical rigor combined with creative problem-solving skills.
• Strong strategic and conceptual thinking skills.
• Proven ability to lead and inspire.
• Sound decision-making skills with a bias for action.
• Excellent verbal, written, presentation, management, listening, and interpersonal skills.
• Strong attention to detail.
• Dynamic personality able to effectively engage and influence a variety of audiences.
• Passionate about business and dissatisfaction with the status quo – always thinking of ways to improve and grow the business.