Director, Business Banking Relationship Manager, Providence, RI

About the role

It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!

Responsibilities

• Maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Develops, advises, manages and retains client relationships.
• Business development of new commercial client relationships.
• Develop internal relationships in order to provide comprehensive financial solutions to clients from all areas of the bank.
• Advises clients on financial solutions and strategies.
• Be aware of banking industry and industry specific trends.
• Handle customer service issues by conducting research, taking ownership and following up on a daily basis as necessary until conclusion.

Requirements

• Bachelor's Degree or equivalent work experience: Business, Finance, Economics, or equivalent field. (Required)
• 12+ Years Business Banking Relationship Manager role and/or related Business lending experience. (Required)

Skills

• In-depth knowledge of banks, credit and deposit products.
• Ability to understand and interpret financial statements and cash flow analysis.
• Superior analytical, consulting and negotiating skills.
• Recognizes cross-sell and revenue generating opportunities.
• Ability to manage existing portfolio.
• Excellent communication, presentation and reasoning skills.
• Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Ability to coach and mentor other team members.
• Experience in Microsoft Office products. (Preferred)
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. (Preferred)

Pay

Minimum Base Pay Range: $108,750.00 USD – Maximum $180,000.00 USD (annualized salary).