Digital Content Analyst

About the Role

Join the Global Digital Applications team as a Digital Content Analyst, where you will architect our content ecosystem by designing vital workflows that connect product data with media assets. You will leverage a Business Process Analyst mindset to audit and optimize the synergy between our PIM and DAM platforms, serving as the technical bridge between Content Ops and Software Engineering. This position is based out of the Piscataway, NJ location. Work visa sponsorship is not available for this position.

What You'll Do

• Workflow Design & Optimization: Map existing content lifecycles and design streamlined "future-state" processes to improve operational efficiency.
• Technical Troubleshooting & Root Cause Analysis: Investigate system integrations and front-end content delivery code to identify the source of bugs. Move beyond "quick fixes" to implement long-term technical solutions that ensure data remains synchronized across the ecosystem.
• SaaS System Configuration: Transform business needs into functional system logic within platforms like Stibo or Salesforce, managing everything from automated workflows to custom validation rules.
• Quality Assurance & UAT Leadership: Define testing criteria and lead User Acceptance Testing (UAT) cycles. Ensure that every system configuration or process change aligns with the original business intent and provides a seamless experience for end-users.
• Functional Documentation & Liaison: Act as the primary "translator" between Content Operations and Software Engineering. Create clear functional specifications and Standard Operating Procedures (SOPs) to ensure technical builds meet operational needs.

Personal Attributes

• Continuous Learner & Tech-Savvy: A proactive professional who stays ahead of SaaS platform updates (like Stibo or Salesforce) and emerging digital trends, viewing every technical challenge as an opportunity to expand their toolkit.
• Analytical Rigor & Curiosity: A natural "problem-solver" who enjoys deconstructing complex workflows and investigating technical bugs to find the root cause rather than just treating the symptom.
• Adaptable "Systems Thinker": The ability to see the big picture, understanding how a single configuration change in a SaaS platform impacts downstream data and the total end-user experience.
• Empathetic Communicator: A skilled "translator" who can bridge the gap between technical code fixes and business requirements, effectively managing change with diverse stakeholders.

Basic Qualifications

• Bachelor's Degree
• 3+ years of experience in Digital Content Management, Systems Analysis, or Technical Support with a focus on enterprise content applications
• Systems Experience: Proven track record working with PIM (Product Information Management) and/or DAM (Digital Asset Management) platforms
• Technical Stack: Proficiency in code analysis and debugging (HTML, CSS, JavaScript) alongside SQL and data manipulation tools
• Cloud & Integration: Experience with cloud platforms (GCP, AWS, or Azure) and understanding of API-driven content delivery is essential

Preferred Qualifications

• Comfortable working in an agile environment with a strict focus on data privacy and technical standards
• Experience in the Consumer Goods (CPG/FMCG) or Retail industry, understanding the unique challenges of consumer data and brand equity

Compensation

Salary Range: $76,800.00 - $121,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.