Digital Content Analyst

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

What You'll Do

• Workflow Design & Optimization: Map existing content lifecycles and design streamlined "future-state" processes to improve operational efficiency.
• Technical Troubleshooting & Root Cause Analysis: Investigate system integrations and front-end content delivery code to identify the source of bugs. You will move beyond "quick fixes" to implement long-term technical solutions that ensure data remains synchronized across the ecosystem.
• SaaS System Configuration: Transform business needs into functional system logic within platforms like Stibo or Salesforce, managing everything from automated workflows to custom validation rules.
• Quality Assurance & UAT Leadership: Define testing criteria and lead User Acceptance Testing (UAT) cycles. You will ensure that every system configuration or process change aligns with the original business intent and provides a seamless experience for end-users.
• Functional Documentation & Liaison: Act as the primary "translator" between Content Operations and Software Engineering. You will create clear functional specifications and Standard Operating Procedures (SOPs) to ensure technical builds meet operational needs.

Basic Qualifications

• Bachelor's Degree
• 3+ years of experience in Digital Content Management, Systems Analysis, or Technical Support with a focus on enterprise content applications
• Systems Experience: Proven track record working with PIM (Product Information Management) and/or DAM (Digital Asset Management) platforms
• Technical Stack: Proficiency in code analysis and debugging (HTML, CSS, JavaScript) alongside SQL and data manipulation tools
• Cloud & Integration: Experience with cloud platforms (GCP, AWS, or Azure) and understanding of API-driven content delivery is essential

Preferred Qualifications

• Comfortable working in an agile environment with a strict focus on data privacy and technical standards
• Experience in the Consumer Goods (CPG/FMCG) or Retail industry, understanding the unique challenges of consumer data and brand equity

Compensation And Benefits

Salary Range $76,800.00 - $121,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

• Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements.
• Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year).
• Paid sick leave is adjusted based on role and location in accordance with local laws.

Our Commitment to Inclusion

We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.