Digital Banking Specialist/Call Center

Builtwell Bank, Chattanooga's community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team.

The successful applicant will be responsible for a combination of the following:

• Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products
• Card Services: Processing customer requests regarding debit and credit cards and handling card disputes
• Wire Transfers: Processing incoming, outgoing and international wires
• ACH: Processing daily ACH files for customers as they are submitted
• Above all, offering exceptional service to both internal and external customers.