Dietary Ambassador - Food Service

About the role

Lakeland Regional Health is seeking motivated individuals for entry-level positions across various departments including primary and specialty clinics, urgent care centers, and an upcoming standalone Emergency Department. The organization offers a supportive work environment with over 7,000 employees.

Responsibilities

• Interacts with patients to obtain meal choices and answer any questions regarding diet or menu process.
• Inputs information in the dietary software system to meet service needs.
• Visits patients in their rooms or takes patient calls in a timely manner as per department standard work in order to obtain patients’ food and beverage orders.
• Collaborates with the Dietary Assistants to ensure prompt and accurate delivery.
• Communicates clearly with patients, family members, and all staff with a high level of compassion.
• Troubleshoots the concerns of patients, family members, visitors, and clinicians.
• Partners with key stakeholders to resolve concerns.
• Delegates tasks to the Dietary Assistant and/or Food Service Worker as necessary, under the direction of the Team Leader or Supervisor.
• Provides support to the team to prepare trays as needed.
• Demonstrates working knowledge of specific diets and the ability to modify trays using the menu guide by diet type and restriction.
• Accurately documents patient intake in the medical health record.
• Identifies potential patient nutritional problems and interacts with clinical dietitians for appropriate intervention.
• Organizes job functions and work assignments to be able to effectively complete assignments within established time frames.
• Ensures that carts and work area are clean, sanitized, and well organized at all times.
• Keeps work areas free of potential slip fall hazards at all times.
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Qualifications

• Must demonstrate competence operating computers and tablets.
• Must be able to read and write in English.

Skills

• Operating computers and tablets.
• Reading and writing in English.