Department Manager - DC (1st Shift)

About the role

The Department Manager - DC is responsible for managing and supporting assigned team members to achieve business and operational objectives in safety, accuracy, production, and inventory control in the Distribution Center (DC).

Responsibilities

• Establishes and executes plans to meet operational and organizational objectives.
• Ensures team members follow standard operating procedures and guidelines for internal and regulatory compliance.
• Identifies and resolves production and communication issues impacting operational success.
• Implements and executes processes ensuring accurate inventory processing and delivery to customers.
• Affirms all team members' safety and addresses any behaviors or conditions increasing safety risks.
• Partners with the Loss Prevention Team and DC and network leaders to address safety or security concerns.
• Conducts safety training and provides necessary tools and personal protective equipment (PPE) to ensure compliance with safety and physical security guidelines.
• Interviews, onboards, and trains new team members.
• Provides tools and resources for individuals and the team to achieve performance objectives and business goals.
• Responsible for the growth and development of all direct reports.
• Builds a positive culture and environment prioritizing engagement, recognition, open communication, respect, and trust.
• Addresses performance, attendance, behavior, and conduct issues promptly through coaching, documentation, and corrective action as needed in partnership with Human Resources and senior leadership.
• Uses logic and reasoning to identify strengths and weaknesses of alternative solutions and make effective decisions or recommendations.
• Maintains strong interpersonal skills, communicates professionally, maintains confidentiality, and sustains a respectful workplace.
• Manages time effectively, balancing "on the floor" presence and office time.
• Participates in special projects and performs other related duties as assigned.

Requirements

Must be open/able to work all shifts, including evenings, weekends, and some holidays.

Qualifications

• High school diploma or equivalent.
• Preferred college degree.
• Any related training/education is a plus.
• Demonstrates computer literacy, including proficiency in Microsoft Office applications and WMS applications.
• Experience with labor management systems (LMS) is preferred.
• Strong leadership and management skills.
• Excellent organizational and time management skills.
• Proficiency with warehouse management systems (WMS).
• Excellent communication and interpersonal skills.
• Good problem-solving and change management skills.
• Ability to work a flexible schedule including all days and shifts in support of business needs or special projects.

Skills

Logic and reasoning to identify strengths and weaknesses of alternative solutions and make effective decisions or recommendations.

Strong interpersonal skills with the ability to communicate in a professional manner, maintain confidentiality, and sustain a respectful workplace.

Manages time effectively, achieving a balance of "on the floor" presence and office time.

Employs logic and reasoning to identify the strengths and weaknesses of alternative solutions and makes effective decisions or recommendations as a result.

Maintains strong interpersonal skills, communicates professionally, maintains confidentiality, and sustains a respectful workplace.

Manages time effectively, achieving a balance of "on the floor" presence and office time.

Employs logic and reasoning to identify the strengths and weaknesses of alternative solutions and makes effective decisions or recommendations as a result.

Maintains strong interpersonal skills, communicates professionally, maintains confidentiality, and sustains a respectful workplace.

Manages time effectively, achieving a balance of "on the floor" presence and office time.

Benefits

At The Michaels Companies Inc., we offer a range of benefits to support team members and their families, including a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options.

All team members enjoy everyday perks such as employee discounts and access to partner discount programs.

For a summary of benefits, visit the Michaels Benefits at a Glance page.

For additional information regarding benefits, visit MIKBenefits.com.

The Michaels Companies, Inc. is an Equal Opportunity Employer.