Department Manager

About the role

As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales.

Responsibilities

• Own a department and focus on maximizing its sales, inventory, and standards.
• Manage inventory and move product in accordance with customer demand.
• Review and manage planograms and period layouts.
• Be commercial: know what is trending and order merchandise daily to drive sales.
• Maintain a competitive advantage in price, product, and shopping experience by monitoring the local market.
• Use data to gain full knowledge of your department’s performance to drive sales and meet targets.
• Manage stock file accuracy for your department.
• Hire, train, coach, and motivate a team of Sales Associates and Team Leaders.
• Ensure your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.

Requirements

• At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
• Strong commercial acumen.
• Retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.
• Nimble and adaptable, able to flex plans and priorities in a fast-paced environment.
• Strong communication skills and the ability to relate to customers’ needs.
• Resilient with a proven ability to lead a team and confident in giving constructive feedback.
• Commercially aware with an understanding of the local market, key competitors, and how to use relevant systems and tools to improve option control and drive sales.
• Good planning and organizational skills, prioritizing and working within agreed timescales.
• Experience supporting store management with the protection of people, property, and premises by securing cash, stock, and property.
• Keyholder responsibility including availability for emergency call outs.
• Ability to effectively manage difficult situations and have good problem-solving skills.
• Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
• Ability to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Pay

The pay range for this role is: $65,520–$72,800. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.