Department Manager

About the role

The Department Manager - DC is responsible for managing and supporting assigned team members to achieve business and operational objectives in safety, accuracy, production, and inventory control in the Distribution Center (DC).

Responsibilities

• Establishes and executes plans to meet operational and organizational objectives.
• Ensures team members follow standard operating procedures and guidelines for internal and regulatory compliance.
• Identifies and resolves production and communication issues impacting operational success.
• Implements and executes processes for accurate inventory processing and delivery to customers.
• Affirms that all team members work safely and address safety and security concerns.
• Trains and provides necessary tools and resources for team members to achieve performance objectives and business goals.
• Grows and develops all direct reports, building a positive culture and environment prioritizing engagement, recognition, open communication, respect, and trust.
• Addresses performance, attendance, behavior, and conduct issues promptly through coaching, documentation, and corrective action as needed.
• Uses logic and reasoning to identify strengths and weaknesses of alternative solutions and make effective decisions or recommendations.
• Maintains confidentiality and sustains a respectful workplace while managing a flexible schedule including all days and shifts.
• Participates in special projects and performs other related duties as assigned.

Requirements

Must be open/able to work all shifts, including evenings, weekends, and some holidays.

Qualifications

• High school diploma or equivalent.
• College degree preferred.
• Any other related training/education is a plus.

Skills

• Demonstrates computer literacy, including proficiency in Microsoft Office applications and WMS applications.
• Experience with labor management systems (LMS) is preferred.
• Strong leadership and management skills.
• Excellent organizational and time management skills.
• Proficiency with warehouse management systems (WMS).
• Excellent communication and interpersonal skills.
• Good problem-solving and change management skills.
• Ability to work a flexible schedule including all days and shifts in support of business needs or special projects.

Benefits

At The Michaels Companies Inc., we offer a range of benefits to support team members and their families, including a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs.

Pay

Total Base Pay Range For This Position: $58,000.00 - $77,000.00

This position may be eligible for additional compensation, including a bonus based on performance.