Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. This includes managing staff, ensuring customer satisfaction, and adhering to operational standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of high-quality food and fast service in the Kitchen Department.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the demanding nature of the job.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not specified in the job posting, typically qualifications would include strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks simultaneously.

Skills

Essential skills include effective communication, problem-solving, and the ability to handle stress in a fast-paced environment.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered for the role.

Schedule

The schedule is flexible and tailored to the needs of the franchisee, which may vary from the standard McDonald’s schedule.