Department Coordinator - Video Games

About the role

Responsible for assisting the Consignment Director of Video Games in processing incoming consignments as well as assisting with assigned consignment work.

Responsibilities

• Process incoming consignments accurately and efficiently, including:
• Opening packages
• Labeling and verifying contents of packages
• Creating an electronic inventory for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material when requested
• Perform department-wide inventories of consignment material
• Answer client inquiries
• Assemble client information packets
• Write basic catalog descriptions for video game auction lots

Requirements

• Must have a high school degree or equivalent
• Candidate must have a genuine interest in vintage and modern video games and the history of the industry, including knowledge of major and ancillary video game companies as well as publishers and developers, both past and present
• Experience in customer service or related field
• Interest in collectibles

Skills and Abilities

• Must be highly proficient in basic Microsoft applications, specifically Word and Excel
• Ability to type at least 50 words per minute
• Ability to prioritize and multi-task and pay great attention to detail
• Exceptional interpersonal and customer service skills

Benefits

Comprehensive Medical, Dental, and Vision coverage
Generous Paid Time Off
401(k) Savings Plans
Onsite gym with access to a personal trainer

Pay

Based on experience

Schedule

Not specified

Location

South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane