Gaming Project Coordinator

About the role

This position is responsible for ensuring timely gaming project completion through administrative activities such as analyzing and submitting project correspondence and disclosures to regulatory agencies and other internal departments and monitoring gaming project flow for purposes of updating project schedules and preventing project delays, as well as demonstrating the GILA WAY.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Reviews and analyzes project packets to determine all project steps and necessary regulatory disclosure necessities.
• Prepares project correspondence and disclosures for approval by senior executives.
• Maintains updated knowledge and documentation of project progress and timeline compliance and communicates status as necessary to executives, other departments, and regulatory agencies.
• Makes recommendations from project data for action by senior executives.
• Takes all necessary steps to minimize and reduce gaming system downtime.
• Schedules and participates in gaming project planning and execution discussions to ensure coordination and updating of project plans.
• Maintains continually updated and accurate knowledge of all applicable gaming regulations.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Requirements

• A high school diploma or equivalent required.
• An associate's degree in a management discipline preferred.
• Gaming industry experience (bingo, blackjack, poker, sportsbook, slots) including broad knowledge of applicable regulations preferred.
• Ability to perform the GILA WAY which is a s follows; Greet our guest; Interact positively with our guest; Listen actively to our guest; Appreciate our guest.
• Possess strong customer service skills, strong telephone etiquette, be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships, as well as to gain the cooperation of patrons, employees and fellow executives.
• Strong interpersonal and communication skills.
• Computer skills with knowledge of Microsoft office suite.
• Ability to occasionally lift or move up to 25 pounds.

Skills

• Ability to pass a pre-employment drug/alcohol test and pass a full background check to be certified/license prior to employment.
• Must be able to work in a smoking environment and agree to maintain a Drug-Free Workplace as a condition of employment.