Program Coordinator

About the role

The Program Coordinator works closely with the Outreach & Volunteer Coordinator to oversee Opal’s Heart outreach programs, including Care Meal distributions, Care Bag outreach, and special initiatives.

Responsibilities

• Plan and coordinate outreach events, distributions, and special initiatives
• Develop program schedules, timelines, and operational plans
• Identify supply needs and coordinate procurement and preparation
• Ensure locations, permits (if needed), and partner arrangements are confirmed
• Create run-of-show plans for outreach days
• Build and maintain relationships with shelters, community groups, and service partners
• Coordinate outreach schedules and joint service efforts with partner organizations
• Represent Opal’s Heart professionally in community settings
• Execute event logistics, troubleshoot issues, and ensure program goals and service standards are upheld
• Track program outputs and maintain organized program records and documentation
• Provide data and summaries for grant reports, donor communications, and board updates
• Share program schedules and staffing needs in advance
• Coordinate roles and assignments for outreach events
• Communicate changes or special requirements related to programs
• Support volunteer leadership development during events

Qualifications

• Strong organizational and project coordination skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and changing conditions
• Commitment to serving individuals experiencing homelessness with dignity and respect
• Reliable transportation and the ability to attend outreach events

Preferred Experience

• Experience in nonprofit programs, social services, or community outreach
• Experience coordinating logistics or managing events
• Basic data tracking and reporting experience (Google Workspace, Excel, or similar)