Deli Clerk-Evening Shift-Smithfield

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a delightful shopping experience for guests. We prioritize high-quality products, exceptional service, and a warm, welcoming environment. We value our team members and treat them like family, striving to make a positive impact in the communities we serve. As a Service Deli Clerk, you will assist in preparing, presenting, and serving high-quality dishes, ensuring food quality, freshness, and sanitation. You will also greet and assist guests, maintaining a cheerful and helpful demeanor.

Primary Position Duties

• Helps with the production, preparation, and maintenance of deli menu items in accordance with recipes and quality standards.
• Cleans and sanitizes food service and seating areas.
• Restocks and displays deli products.
• Maintains accurate food inventories and organizes stock rooms.
• Maintains kitchen equipment and collaborates with the deli team to ensure efficient operations and guest service.
• Builds and supports a positive team culture through relationships and continuous improvement.
• Attends in-person and digital training sessions to maintain certifications.

Guest Service

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote a high level of morale within the department and store.
• Process guest orders promptly and finalize purchases in a friendly manner.
• Show excellent problem-solving skills and find the best solutions that reflect the "Lee’s Way" of prioritizing guest, team, and company interests.

Product Handling

• Stock shelves and maintain product displays according to store standards.
• Ensure product freshness by rotating stock and checking expiration dates.
• Unload deliveries and organize stock rooms as needed.
• Package and label products using a computer program.
• Assist in maintaining proper freshness, pricing, code dating, and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to food safety and sanitation regulations.
• Contribute to cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable)

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Attend departmental, store, and company meetings as required.
• Contribute to profits and revenues and meet productivity standards.
• Refer to the Team Member Handbook to ensure policies and procedures are followed.
• Promote a harassment-free environment and report any potential harmful situations to management.

Position Requirements

• Age Requirement: 18 years +
• Food Handlers Permit Required
• Availability: 6:00am-9:00pm any day, Monday-Sunday, including weekends and holidays
• Physical Requirements: Ability to stand, walk, twist, sit, and bend for extended periods; ability to lift and carry items weighing up to 50 pounds; manual dexterity for handling small objects and operating equipment; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasional stooping, crouching, kneeling, or crawling; prolonged periods standing and walking; must be able to access and navigate all areas of the store; must be able to lift up to 50 pounds at times; lifting may include floor to shoulder and overhead lifting repeatedly; occasional use and climbing of step stools or ladders are required.
• Tools and Machinery: Register system, extensive phone and intercom use, blades, slicers, and knives, fryers, ovens, grills, hot cases and cold cases, temperature controlled rooms, step stools/ladders, trash compactor, bailer, wheelers, delivery vehicles (21 years +), digital communication and training platforms.

Education and Skills

• High school diploma or equivalent (preferred).
• Previous experience in food service or guest service (preferred).
• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Basic math skills for handling cash transactions.
• Good verbal communication skills.
• Ability to operate cooking machinery.

Compensation and Benefits

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, disability plans, EAP, 401k plans, and supplemental insurances.
• 10% discount, restrictions apply.
• Ace Hardware Discount at Lees Ace Hardware locations.
• Paid Time Off to those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere.
• Innovative, supportive, and input-driven management team.

Note

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.