Dealer Relation Manager - Auto Lending

About the role

The Auto Lending Department at Presidential Bank is seeking a Market Manager to lead program adoption, engagement, and marketing efforts for the Auto Dealer Auto line of business. This role will oversee sales policies, objectives, and initiatives, and recommend product or service enhancements to improve customer satisfaction and sales potential.

Responsibilities

• Grow the bank's current dealer base to increase application volume and support departmental goals.
• Build strong relationships with automotive dealers by providing exceptional customer service.
• Achieve volume, pricing, and efficiency standards by effectively managing dealer relationships.
• Follow up on pending and approved deals, educate dealerships on efficiency goals, and manage to improve dealership metrics.
• Analyze deficiency trends and portfolio performance and manage to improve dealership metrics with dealerships that do not meet the bank's minimum standards.
• Ensure that all dealer management targets are met.
• Support the credit team in analyzing dealer-submitted applications.
• Make sound credit decisions based on creditworthiness, stability, and repayment capacity.
• Effectively communicate and "sell" credit decisions to dealership partners.
• Ensure all decisions comply with bank credit policy, ECOA, Fair Lending, and all regulatory requirements.

Requirements

• Bachelor's Degree, military, or other equivalent experience
• 5-7 years of indirect auto finance lending experience
• Exceptional oral and written communication and sales skills
• Extensive knowledge of credit decisioning and ability to sell the decision to the customer
• General knowledge of business law as it pertains to Fair Credit practices and regulations applicable to third-party lending
• Basic computer skills