DCO Facilities Supervisor

About the role

This role supports the DCO Facilities Manager by supervising daily maintenance and operations of mission-critical electrical and mechanical systems. You lead a team of Facilities Technicians, coordinate maintenance activities, and ensure safety, compliance, and uptime standards are consistently met. The role combines hands-on technical knowledge with frontline people leadership in a 24/7/365 environment.

Responsibilities

• Supervise Facilities Technicians and provide daily direction, coaching, and performance feedback.
• Cookordinate preventive and corrective maintenance activities to maintain critical systems uptime.
• Participate in escalated facility events and support on-call or bridge response activities as assigned.
• Manage vendor and contractor activities to ensure compliance with Switch safety and quality standards.
• Track maintenance activities, requisitions, and asset health within CMMS and building management systems.
• Participate in Change Advisory Board processes, including ticket creation and maintenance window coordination.
• Review and support development of maintenance procedures, MOPs, SOPs, and safety documentation.
• Cooordinate client access and special maintenance requirements to ensure minimal operational impact.
• Assist with budget planning and purchase requisition reviews.
• Support recruitment, onboarding, and development of Facilities Technicians.
• Represent DCO Facilities in operational meetings and cross-functional discussions.

Requirements

• Demonstrated frontline leadership in facilities or mission-critical environments.
• Strong technical knowledge of electrical and mechanical infrastructure systems.
• Ability to manage multiple priorities while maintaining safety and compliance.
• Clear communication with technicians, vendors, customers, and leadership.
• Sound judgment during operational and maintenance activities.

Qualifications

• 5 or more years of experience in facilities, electrical, or mechanical systems in an industrial or data center environment.
• Experience supervising or leading technician teams.
• Advanced understanding of systems including generators, switchgear, transformers, UPS systems, ATS or STS units, PDUs or RPPs, cooling systems, and fire suppression systems.
• Experience working within CMMS, asset management, and building management platforms.
• Ability to interpret wiring diagrams, schematics, and technical documentation.
• OSHA 30 certification required; additional relevant certifications preferred.
• High school diploma or equivalent required.
• Bachelor’s degree in Electrical or Mechanical Engineering preferred, or equivalent practical experience.
• Proficiency with Microsoft Office applications.

Skills

• Leadership skills
• Technical knowledge of electrical and mechanical systems
• Communication skills
• Problem-solving skills
• Time management skills
• Interpretation of technical documentation

Benefits

• A Culture of Karma
• Industry Leading Designs
• Flexibility & Remote Opportunities
• Career Stability & Growth
• Generous Benefits Package

Pay

Competitive compensation package based on experience and qualifications.

Schedule

24/7/365 shift work schedule.