Day Dispatcher – Intermodal Drayage

About the role

JDSB is seeking an experienced Day Dispatcher who can step in and run the board from day one. The day shift is where the money is made and lost — you'll coordinate our intermodal drayage fleet across Chicago's rail terminals during peak hours: directing drivers, managing containers, protecting per-diem exposure, and keeping customers covered while the phones are hottest. Our night dispatcher pre-plans your loads and hands you a clean board every morning — your job is to execute it and beat it.

Responsibilities

• Run the day board from day one — coordinate truck and container moves across Chicago's rail terminals during peak hours
• Coordinate drivers throughout the day and keep every load on schedule
• Avoid last-free-days, per-diem/detention exposure, and manage street turns, empty efficiencies, and cost-saving moves
• Communicate proactively and professionally with customers and operations — the day shift owns the customer relationship
• Solve problems and handle escalations independently
• Execute the night team's pre-plan and hand back a clean board at end of shift

Requirements

• 1–2+ years of dispatch, brokerage, or transportation/logistics experience
• Drayage, intermodal, or Chicago rail experience strongly preferred
• Working knowledge of TMS, appointment scheduling, per diem/detention, and chassis/equipment
• Strong written and verbal communication
• Calm and decisive under pressure
• Organized, detail-oriented, competitive, and coachable

Qualifications

• Elite work ethic — this is 100% in-office

Skills

• Experience with TMS, appointment scheduling, per diem/detention, and chassis/equipment
• Strong communication skills
• Problem-solving and decision-making abilities
• Ability to handle multiple tasks simultaneously

Benefits & Perks

• Paid time off
• Monthly performance bonus on top of base
• Genuine advancement in a fast-growing company — we promote from within
• The best tools in the market: real-time GPS, modern TMS, live yard visibility
• Round-the-clock dispatch coverage — you're not carrying the operation alone at midnight

Pay

$55,000.00 – $65,000.00 per year

Schedule

Monday–Friday, day shift ([6:00 AM – 5:00 PM] — drayage moves early)

Location

100% in-office — Chicago Yard, 5240 W 47th St, Chicago, IL 60638