Data Center Operations Site Manager, ADC InfraOps DCO, ADC InfraOps DCO

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

Responsibilities

• Lead and supervise a team of Data Center Technicians and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage team and individual performance; delivering performance reviews, and address staffing needs
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
• Mentor, train and develop career progression for direct reports and members of the organization
• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
• Carry out coordination support of change management resources in partnership with electrical and mechanical operations teams
• Develop, improve, and share operational best practices across the region and with peers globally

Requirements

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 2+ years of experience in Data Center Operations or similar roles
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Qualifications

• A Bachelor's degree or an equivalent combination of education and experience

Skills

Experience managing large, complex programs

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs).

Schedule

Final compensation will be determined based on factors including experience, qualifications, and location.