Customer Service Representative - Sales

About the role

Responsible for providing exceptional customer service through phone and email interactions. Key tasks include handling inquiries, resolving issues, and upselling products/services.

Responsibilities

• Handle incoming calls and emails in a timely and professional manner.
• Resolve customer complaints and inquiries efficiently.
• Upsell products/services based on customer needs.
• Follow up with customers to ensure satisfaction.

Requirements

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Experience in customer service preferred but not required.

Qualifications

• Strong problem-solving skills.
• Positive attitude and ability to handle challenging situations.
• Proficiency in Microsoft Office Suite.

Skills

• Customer service skills.
• Phone and email communication skills.
• Problem-solving abilities.

Benefits

• Flexible scheduling options.
• Competitive compensation package.
• Professional development opportunities.

Pay

• $15-$20 per hour based on experience.

Schedule

• Part-time positions available.
• Variety of shift options including evenings and weekends.

Contact Information

To apply, please fill out the form below. For more information about the company and the role, visit our website at www.isolved.com.